Privacy Policy

Last updated: May 03, 2026

This Privacy Notice for Mind Always Matters (“we,” “us,” or “our”) describes how and why we might collect, store, use, and share your personal information when you use our services, including when you:

Visit our website at https://mindalwaysmatters.com/ or any website of ours that links to this Privacy Notice
Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@mindalwaysmatters.com.

Summary of Key Points

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the features you use.

Do we process any sensitive personal information? Some information may be considered “special” or “sensitive,” such as health data. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your prior explicit consent.

With whom do we share personal information? We may share information in specific situations and with specific categories of third parties. See Section 4 for details.

What are your rights? Depending on where you are located, applicable privacy law may give you certain rights regarding your personal information. See Section 7 for details.

How do you exercise your rights? You may submit a data subject access request or contact us directly. We will consider and act upon any request in accordance with applicable data protection laws.

What Information Do We Collect?
How Do We Process Your Information?
What Legal Bases Do We Rely On?
When and With Whom Do We Share Your Personal Information?
Do We Use Cookies and Other Tracking Technologies?
How Long Do We Keep Your Information?
What Are Your Privacy Rights?
Controls for Do-Not-Track Features
Do We Make Updates to This Notice?
How Can You Contact Us About This Notice?
How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

The personal information we collect may include: names, phone numbers, and email addresses.

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information: health data.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect, including your IP address, device information, browser type, and activity within the Services such as pages viewed and features used.
Device Data. Information about your computer, phone, tablet, or other device, including IP address, device identification numbers, location, browser type, hardware model, and operating system.
Location Data. Information about your device’s location, which can be either precise or imprecise based on your device settings. You can opt out by disabling your Location setting on your device.

Google API

Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

2. How Do We Process Your Information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your information only with your prior explicit consent or another valid legal basis.

We process your personal information for the following purposes:

To facilitate account creation and authentication and otherwise manage user accounts.
To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

3. What Legal Bases Do We Rely On?

We only process your personal information when we have a valid legal reason to do so, such as with your consent, to comply with laws, to fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

We may process your information if you have given us specific permission (express consent) or in situations where your permission can be inferred (implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted to process your information without your consent, including:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
For identifying injured, ill, or deceased persons and communicating with next of kin
If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse
If it is reasonable to expect collection and use with consent would compromise the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of Canadian law
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court
If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which it was produced
If the collection is solely for journalistic, artistic, or literary purposes
If the information is publicly available and specified by regulations
We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments

4. When and With Whom Do We Share Your Personal Information?

We may share information in specific situations with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. The categories of third parties we may share personal information with include: Data Analytics Services.

We may also need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs. Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location to help provide directions, though it is not always perfectly precise.

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some tracking technologies help us maintain security, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements tailored to your interests.

Google Analytics. We may share your information with Google Analytics to track and analyze the use of the Services, including Google Analytics Demographics and Interests Reporting and Google Display Network Impressions Reporting. To opt out of being tracked by Google Analytics, visit https://tools.google.com/dlpage/gaoptout. You can also opt out through Google Ads Settings at https://adssettings.google.com/.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us to keep your personal information for longer than three (3) months past the termination of the user’s account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or securely store and isolate it until deletion is possible.

7. What Are Your Privacy Rights?

In some regions such as Canada, you have certain rights under applicable data protection laws. These may include the right to:

Request access to and obtain a copy of your personal information
Request rectification or erasure
Restrict the processing of your personal information
Data portability, where applicable
Not be subject to automated decision-making. If a decision that produces legal or similarly significant effects is made solely by automated means, we will inform you, explain the main factors, and offer a simple way to request human review.

You may also have the right to object to the processing of your personal information. To make such a request, contact us using the details in Section 10.

Withdrawing your consent. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the details in Section 10. Withdrawing consent will not affect the lawfulness of any processing carried out before withdrawal.

Opting out of marketing communications. You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in our emails or by contacting us. You will then be removed from the marketing lists. However, we may still send you service-related messages necessary for the administration of your account.

Account Information. If you would like to review or change the information in your account or terminate your account, you can contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, or comply with applicable legal requirements.

Cookies. Most web browsers accept cookies by default. You can usually set your browser to remove or reject cookies, though this could affect certain features or services of our Services.

If you have questions about your privacy rights, you may email us at info@mindalwaysmatters.com.

8. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature you can activate to signal your privacy preference not to have your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

9. Do We Make Updates to This Notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated date at the top of this Privacy Notice. If we make material changes, we may notify you by prominently posting a notice or by directly sending you a notification. We encourage you to review this Privacy Notice frequently.

10. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at info@mindalwaysmatters.com or contact us by post at:

Mind Always Matters 12827 76 Ave Surrey, British Columbia V3W 1E6 Canada

11. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, request details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

To request to review, update, or delete your personal information, please submit a data subject access request or contact us using the details in Section 10.

This Privacy Policy was created using Termly’s Privacy Policy Generator.